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Moderation Tool - E-mail Member

Posted in Feature Suggestion

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Having the ability to send an e-mail to one specific member (or to send a copy of the PM as an e-mail--not just a notice that they have a PM, which does no good if they cannot log in) as a moderator tool would be useful. Currently, the e-mail options available to us are only for bulk e-mails. This makes it rather clunky if you need to e-mail a specific member (for example, to tell them why they have been suspended or banned). You have to log into the admin panel, look up their e-mail, log into your site e-mail somewhere else, and write the e-mail there.

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Comments (6)

Thank you for the suggestion Holly, it's appreciated. Hopefully, this gets implemented.

on 10/05/17 at 03:43

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There are email templates already available. See "Unapproved user" and "Inactive user" templates. You can personalize those templates to match your specific needs.

on 10/05/17 at 17:51

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Perhaps you could release a tutorial in how to use them for the purpose I described above? I see no way to send an e-mail to ONE specific user that isn't dependent on some action (them joining, them receiving a notification, etc). I want to send messages tailored to the specific user depending on their situation. It would not make sense to modify a deactivated user e-mail template that tells them they have been suspended for reason X, because some users deactivate on their own (so that message ... more

on 10/05/17 at 19:25

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Any instructions for using the e-mail templates to e-mail a specific user? Since Ryan says it's possible, I'd like someone to walk me through the steps if possible.

on 10/09/17 at 23:17