Ad Banner Error

I have had this error before but cannot remember how it was fixed. The banner is a valid format and the correct dimensions but I still get the error shown in the screenshot.
Posted in Community Support on 10/18/17 at 01:35
Comments (5)
Mark  
which ad version are you using now? latest?
1.9 but it has never worked since it was upgraded last time
i had this problem before but can't remember how it was fixed
Mark  
Please submit support ticket.
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