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Feedback Creator
Mike Reynolds
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support
tickets
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Support Ticket System Not Sending Emails
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Once again, I'm not getting ticket replies to my email. Just opened a new ticket about 90 minutes ago, have not gotten the confirmation and ticket number to my email yet.
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Mark
Did you get email when support team replied to your ticket?
on 10/02/17 at 00:19
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Mike Reynolds
Yes, but normally, I get the confirmation after submission, before anyone replies. This time I did not get it.
on 10/02/17 at 03:29
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Mark
Thanks for letting us know, will check.
on 10/02/17 at 03:38
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voteSupport Ticket System Not Sending Emails