Enter person's name Or select a friend
Submit Cancel
keyboard_arrow_left keyboard_arrow_right
Posted by GeorgiosT on 06/30/18 at 13:42
Comments (11)
Nickel  
Same problem is also on my site.
Nickel  
Mark, Please have a look.
GeorgiosT  
Imagine having many thousands of members, how much trouble will be created

And all of them need to do a password reset, these things are not serious

This will be a simple disaster for the website because most users do not know how to do it, and they will just give up
Mark  
How did you recover GeorgiosT ? Using backup and restore plugin? Please send us ticket so that we can help. Please send us the path of the backup file.
Mark  
Nickel please submit ticket also
GeorgiosT  
Mark the backup was created with Backup and Restore pluginThe site was installed again from the beginningInstalled Backup and Restore pluginAnd it was restored from backup created with Backup and Restore pluginI followed this process...  more
Mark  
Submit a ticket and send us details, we will check to see if it's bug of our plugin or not.
GeorgiosT  
I do not want to open a ticket, it's a tedious follow-up and I continue to open tickets all the time, I wrote about the problem, it's up to you to fix it

The details are as I write them above
Bruce Wayne  
this is exactly why I hold off on buying digital products now days, everything is extremely tedious and time consuming.
Mark  
I tested here using our testing site and server but can't see problem you mentioned. If you don't provide the info and post ticket we can't help.
GeorgiosT  
Mark How can we reproduce the problem

And I understand that through tickets you can help

I personally can not give any other information, That, I encountered the problem I wrote
No login
Login or register to post your comment
Cookies on mooCommunity - Social Networking Script.
This site uses cookies to store your information on your computer.
Read more east Accept done