Stacy

Stacy

  • Gender: Female

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  • Stacy
    I'm trying to create a new page exclusively for each admin to use as a business page of some sort. I opted to inherit the profile page blocks and add a tab to the menu guiding users directly to that page but no profile blocks are showing on the new inherited profile page. No profile banner block, no profile picture block, no comment section. The blocks are not available to add via the themes manager layout editor. Please advise.
    • comment View all 9 comments
    • VinnyS
    • Stacy
  • Stacy
    I'm using 3.0 and my members user names are not showing up. I've check the profiles and see that the tab "user name" has been checked on each one even on my own profile. Instead of my username showing "Admin" is showing as user. Also, I logged in using one of my members profiles and its showing me as online when I've clearly check Do not show when online" thanks for the help in advance.
    • comment View all 4 comments
    • Stacy
    • VinnyS
  • Stacy
    Is this a bug? The word Top is covered by some weird box. Why is the box there? There are navigation arrows on each side of the pictures in the spotlight bar itself. Please advise
    • comment View all 4 comments
    • Stacy
    • Stacy
  • Stacy
    I've made sure that I chose to receive notifications box but I'm still not receiving and notifications of any type accept via notifications within the site. How do I receive the notifications in my email?
    • comment View all 4 comments
    • Ryan Nguyen
    • Stacy
  • Stacy
    I've had so many problems getting my site back to the perfect state it was in prior to me upgrading to 3.0 that I'm deathly afraid to purchase a new license. I have members now and image is everything. My site is still in BETA form and It would break my heart to upgrade to current license and I go through what I did for the last upgrade. The members know it's BETA but the last time, it took 3 weeks
    • Ryan Nguyen
    • Stacy
  • VinnyS
    Hi Stacy did you try the video link again?
  • Stacy
    I'm trying to configure social integrations from moo admin panel but the instructions are a little off. It instructs to enter a return URL created when creating an app in FB developer. Can anyone assist me in finding the return url in fb developer? Thanks
    • comment View all 4 comments
    • Jack Mack
    • Stacy
  • Stacy
    This is in regards to your answer on how to manually upgrade from free to paid membership

    Please follow these steps:

    1. Login as the member you want to upgrade.
    2. Upgrade to "lifetime" package on be half of him.
    3. Do not make payment at payment stage.
    4. Login as Admin.
    5. Go to "system admin" -> subscription -> Manage Subscribers
    6. Find the member you just upgraded for him, then active his subscription at "Action" column without payment.
    Mark on 08/04/17 at 07:01

    Mark this is the only o...  more
  • Stacy
  • Stacy
  • Stacy
    'm having trouble with support ticket system. Keeps saying internal server error.
    I have purchased update installation yesterday and sent message with login details but haven't received an email or reply that this is being worked on. Please let me know status.
    • Mark
  • Stacy
    I created a test profile for a 7 day free trial. I got my notice in my email that the trial ended. I clicked on the link that directed me back to the website to upgrade my package. Only thing is, once there I wasn't allowed to do anything, I got this no permission page. I clicked on sign up, and when I did, It stated duplicate email when I try to create a new profile to upgrade. So basically, the page I'm being directed to is not an upgrade page and I can't upgrade because my email is already in...  more