Where do I download language package for mooSocial and Addons?

No, you have 100% access to the source code.

Yes, all updates are free to download as long as your update subscription is active.

If you want to continue receiving updates, you can renew your update subscription for a nominal cost. Otherwise, you can continue using the software on your site.

$49 for every 12 months.

Yes, you can do whatever modifications that you wish.

Absolutely not. Unlike other prodducts, we do not force you to have our branding on your site

Yes, we do provide custom theme & development service. Please contact us for more details

Currently, we accept Paypal, Visa/Master card (via Paypal), Western Union and MoneyGram

We do not have a trial version at the moment. Please test it on the demo site as much as you need.

No, you are not allowed to redistribute or resell mooSocial in any way.

Yes, very easy. All the language strings are in a single language file. You can also install a third party software to make your translation even easier.

Please check https://moosocial.com/wiki/doku.php?id=admin_dashboard:site_manager:languages_manager for more details

Minimum:

• PHP 5.4+. 
• MySQL 5+
• PHP extensions: MySql PDO, GD2, Curl, libxml, exif, zlib (if you need to export theme)
• Magic quotes must be disabled
• Memory Limit: 128M+

Recommended:

• Apache server with mod_rewrite

Yes, you can transfer your license to a different party.

You will be refunded only if we cannot get mooSocial installed properly on your server within 7 days so make sure you test everything on the demo site and happy with it before you buy.

Yes, support service can be purchased for $39/month.

No, absolutely not.

You will receive your download information very shortly after purchase..

30 days of support but you can extend the support in 1 month block ($39/month).

All user data and settings will be retained after upgrading. Make sure you full backup your site before upgrading.

It is primarily dependent on the capabilities of your server. On shared hosting, mooSocial be able to support tens of thousands of users, while a single dedicated server can usually support upwards of one hundred thousand however we make no guarantee of performance due to the many variables involved. For each case of servers, we need to analyze to optimize if it problem happened.

Absolutely. In fact, we never see or store your billing information on our servers. Your information is processed via paypal secure payment gateway.

After purchasing a license, you will receive a 30 days FREE support service via our ticket system, online chat or client community at http://community.moosocial.com/

Our support team will assist with initial Software installation, general questions related to the script and technical errors encountered during the normal use of unmodified script. We cannot assist with customization of the script.

Response times vary based on ticket volume but we do our best to respond to all tickets within several hours during business hours, or the next business day if submitted during off hours.

Yes, we’re happy to help.

Yes, You can install it on any location on your server.

Yes! You can purchase mooSocial now and update your registered domain name later.

We do offer an upgrade installation service, the cost of the upgrading service will depend on how many hours we need to spend to re-apply any customizations you've made so far.

Each license is valid for a single public installation of the software, regardless of domains. You are of course welcome to create a private copy for development purposes.

Yes, every installation of mooSocial requires a license. However, you are entitled to create a second private installation for development purposes provided it's not publicly accessible.

Yes, you're free to sell your website but not your mooSocial license since the licenses are non-transferable. In other words, if you choose to sell your website which contains a mooSocial license on it, the new owner would need to purchase their own license. What many clients do is simply incorporate the cost of the new license into the sale price of the website and purchase a new license on behalf of the new owner.

We do not have trial version for trying now but you can check front end, backend, apps demo...at our demo site https://travel.moosocial.com/

This depends on what type of customizations you've made. If you've simply created new files and linked to them from mooSocial, it's unlikely that you will lose any customizations you've made. If you've edited the core code and you overwrite it with the new files from the upgrade package, you may lose your customizations. To avoid this, please make sure you full backup before upgrading, use compare tool to compare and merge changes that you made into the new core code. We do provide upgrading service so that contact us if you’re not sure what you should do.