MooChat Support

Is anyone supporting MooChat paid version? I have had a ticket open for installation for over 24 hours and zero response.
Brent Lucas Basic on 09/01/17 at 00:10 in mooSocial plugins
Your problem is related to ssl and you can solve it by following our guide :
on 09/01/17 at 06:29
2 Answer(s)
My problem is not related to SSL. I don't think the js is listening on port 3000.
Brent Lucas Basic on 09/01/17 at 07:14
In this case , you need to open port 3000 with your firewall .
In case your firrewall is using iptable ( and your server setup with ubuntu) , hope that it will help you : and
on 09/01/17 at 22:20
We saw your ticket, we are checking and will tell you know asap.
Kent Lam (mooSupport) Basic on 09/01/17 at 00:50
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