Subscription Package Problem: Some Show as Guests (incorrect designation) others as Members (correct designation) WHY?

On my 10 Day Free Trial subscription package some new signups are recognized as "Members" which is correct BUT sometimes others appear as "Guest" and cannot see all the appropriate pages. How is this even possible when "Guest" is not supposed to BE an option?


Thank You!

Anthony Chavarria on 03/10/18 at 08:11 in mooSocial features
1 Answer(s)
Ok, I did more review of my Trial Subscription package settings and see that it was set to make the person a Guest. So I UN-ENABLED the original Trial Package package and then I made a new Trial Package and made sure it makes the new subscriber a MEMBER. embarassed We'll see what happens.
So laying out my problem here lead me to find my own path to my solution. cool
Anthony Chavarria on 03/10/18 at 08:53
That seems to be the cause. Let us know if you are still experiencing this issue.
1 day, 17 hours ago