I have a very serious problem with my site

I can not figure out what's going on I've got the problem sometimes enough I would say, I do not have access to the site
The message I'm seeing is

Hm. We have a problem finding the site.

We can not connect to the server at www.webface.gr.

If the address is correct, here are three other things you can try:

Please try again later.
Check your network connection.
If you are logged in, but under the supervision of a firewall, check if Firefox has permission to access the Internet.

This happens when I connect from my mobile phone connection

I do not have access to Filezilla either

Something prevents me from connecting with my site

I talked about Hostiso Support but the cause was not found
They replied that for their part everything is right there is no problem
Let me make it clear that with other websites I have no problem, only with my own
Can someone tell me what might happen
GeorgiosT Bronze badges on 01/04/19 at 23:27 in mooSocial features
4 Answer(s)
It is not from the backup of the server the problem.
I also have a problem with mobile browser, do not show the box we are writing, Share what's new

GeorgiosT Bronze badges on 01/07/19 at 00:07
May be server is running auto backup at that time. Only hosting can tell :)
Mark Gold badges on 01/05/19 at 03:48
Robert My problem has not been corrected yesterday afternoon I again had the same problem
GeorgiosT Bronze badges on 01/05/19 at 00:44
Hostiso always give you that same answer at first  that is not their fault    but then they usually go in and look and  fix it 
Robert Basic on 01/05/19 at 00:39
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