upload video issue

Hi guys i have a user that is complaining she uploaded a video but the play button doesn't work on any of the video she chooses. i checked its working for me and no one else is complaining. what do i do? what do i say?
Michael Zoldan Basic on 11/30/20 at 10:32 in mooSocial plugins
2 Answer(s)
Best answer
you can login as that user to check. May be it's cache issue, ask him/her to refresh the page then check again.
Mark Gold badges on 11/30/20 at 23:04
thank you
Michael Zoldan Basic on 12/01/20 at 11:06
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