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Unable to upload image

Last posted by Kent Lam (mooSupport) on 06/14/16 at 04:40

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The error code during profile pic upload

XHR returned response code 500

Comments (4)

Kent Lam (mooSupport)

Hi Saurabh Jain,
Please submit a ticket (include your FTP and site info) we will help you to fix it.
Thanks,
Kent,

on 06/14/16 at 05:52

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It is 500 Internal Server Error . It is a generic error message . You want to check Apache error logs for your server .

on 06/14/16 at 05:56

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I have created a support ticket with FTP details .. missed giving site details... how can i provide the same... where to go to reply the ticket

on 06/14/16 at 06:38

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Kent Lam (mooSupport)

Do not worry, we will repply your FTP detail on this ticket, and it will send email to you. Thanks,

on 06/15/16 at 00:35

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